I HATE TELUS!

I can't believe that today I have spent over 3 hours on hold with various service providers... 2 of those hours was just trying to talk to a customer service agent with TELUS! So in all my frustration, I have cancelled my home phone as I am not willing to even try to deal with their lack of tact when it comes to customer service. They told me it was my fault that I didn't push the right choices and that my call was not a priority. So Laurence and I are without a home phone and are only reachable via our mobile phones or email for the time being. I don't think that we will be getting a home phone anytime soon either.